Whisper 发表于 2018-10-27 02:28:17

Imporant Question

I have a niece that had a fairy here in ther new Pixie Hollow. She had not played for a few months and when she went back to play, her account was banned. She has been so upset because she did not EVER write anything, or post anything innapropriate. How can a person be banned if they don't do anything wrong?

She has not played for quite sometime now but if she loggs in, she can see her fairy but the screen says she is banned. How can a person get banned that was not even online?

Dawn 发表于 2018-10-27 06:54:23

What was her username and UID number ??

Pandora 发表于 2018-10-27 09:50:44

Fungirl99000 发表于 2018-10-27 16:49:55

What was her username? It's possible she got banned because an admin or mod deemed it inappropriate.
Or her account could be frozen from not playing for a long time.

Whisper 发表于 2018-10-28 15:33:20

Thank you Pandora, I think that is what happened. She was not able to get online for a few months and I think her account was deactivated. I do not know her ID#. She never bothered to write it down.

Thank you all for the input.

Whisper 发表于 2018-10-28 15:34:53

Dawn replied at 2018-10-27 02:54 AM
What was her username and UID number ??

I am sorry Dawn, I don't know her ID#. I don't think she ever thought about writing it down.
Thank you

Dawn 发表于 2018-10-29 05:49:31

Closed due to wasting Admins time.
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